All orders are completed using PayPal on their secure servers
Fairies World® do not hold or recieve your credit card information
Subject to availability we aim to despatch goods within 7 to
10 working days of receipt of order.
Delivery within the UK usually takes 1-3 days from despatch.
Delivery to Europe usually takes 3-5 days from despatch.
Delivery to the rest of the world usually takes 7-10 from despatch.
Delivery charges are based on the weight of the product and the
packaging materials required for safe delivery. We will contact
you further if their is any discrepancy in your shipping costs
in your order.
Customs and Import Duties
Customs and import duties do not apply to any delivery within
the United Kingdom. For overseas deliveries customs or import
duties are levied once the package reaches your country. You must
pay any additional charges for customs clearance. We neither have
control over these charges if they are levied, nor can we predict
what they may be. We do not refund any of these charges.
Damaged Goods Notification
Should you receive goods that are damaged or faulty you must
advise us within 7 days of receipt by e-mail to:
We will issue a returns tracking number which is to be written
on the outside of the returns parcel. A full refund for the goods
and postage charges will be given or replacement goods will be
despatched at no additional cost to the consumer. All returns
are to be sent to
Tel: +44 (0) 1604 479941
Fax: +44 (0) 1604 416273
Under the United Kingdom's Distance Selling Regulations, you
have the right to cancel the contract for purchase of any item
within seven working days of delivery. To cancel this contract,
simply advise us in writing detailing your Name, Address, Order
Number and giving the reason "Contract Cancellation"
12 Lingswood Park
We will endeavour to respond to a complaint with 3 working days.
Information contained within our customer database is collected
lawfully and in accordance with the Data Protection Act 1998 by
ourselves during the ordering and registration process.
Fairies World® is registered for the Data Protection
Registration No: Z6641220
The use of the information is for the processing of orders.
Unless we are required to by law, this information will never
be supplied to another company.
Terms and Conditions
By using our site you consent to our terms and condition detailed
None of the above effects your statutory rights as a consumer.